Privacy Policy

Privacy Policy

Overview

This Privacy Policy describes how Emma Louise Fashion Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from emmafashion.org.

We are committed to protecting your privacy and handling your data in a transparent and secure manner.

Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely via third-party payment providers)

Order Information

• Products purchased
• Order history
• Delivery details

Technical Information

• IP address
• Browser type and device information
• Website usage data (cookies and analytics)

How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders
• To communicate with you about your order or inquiries
• To provide customer support
• To improve our website and services
• To prevent fraud and ensure secure transactions
• To comply with legal obligations

Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties only when necessary to operate our business, including:

• Payment processors (for secure transaction handling)
• Shipping and logistics providers (for order delivery)
• IT and service providers (for website hosting and analytics)

These third parties are only permitted to use your data for the services they provide to us.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

However, please note that no method of transmission over the internet is completely secure.

Cookies

Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content.

You may choose to disable cookies through your browser settings, but some features of the website may not function properly.

Your Rights (GDPR)

If you are located in the United Kingdom or European Economic Area (EEA), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request a copy of your data

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Third-Party Services

Our website may use third-party services (such as payment gateways and analytics tools). These providers have their own privacy policies governing how they use your information.

We recommend reviewing their policies for more details.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

• Email: payment@emmafashion.org
• Phone: +44 7490 548279
• Company: Emma Louise Fashion Ltd
• Address: 26 Donegore Drive, Antrim, Northern Ireland, BT41 1EB, United Kingdom